Competencies
- Diagnosis and correction of problems to ensure information technology is used effectively and business is efficient.
- Strategy development and implementation management to ensure that IT is effectively supporting the business.
- Architecture of IT & network systems, specialising in online service delivery enabled by broadband networks.
- Product & program value management, to ensure the right business/IT projects are initiated and delivered successfully.
- Strategies and models to maximise business benefits when environmental emissions must be reduced by reducing emissions due to IT or enabling process change to reduce impacts.
- Management of professional services, software development & systems integration delivery teams, with accountability across business measures including profitable revenue growth and staff satisfaction.
- Product planning in the telecommunications & media industries including business, technical, and resource plans.
- Project/program management, governance & client management for complex SI programs of work and facilitation of effective delivery.
- Quality-assurance of project setup, system design and delivery across business and technology.
- Business case preparation with rigour and coverage to meet the expectations of tier 1 corporate boards.
- Negotiation of commercial contracts including in adversarial situations.
- R&D management, including patenting and commercialisation.
- Broadband network standards.
- Global perspectives on telecommunications.
- Conference presentation & facilitation.
Frameworks & Methods
- TMForum Frameworx process / data / application: eTOM / SID / TAM
- TOGAF Enterprise Architecture
- UML Entity Relationship Diagram modelling
- Management of Agile & 'Waterfall' software development
- Fujitsu (Chartres) Business Imaging Enterprise Architecture
- Fujitsu Macroscope™ methodology
- HP Solution Architecture & Infrastructure Design & FocusPM delivery
- Financial modelling: P&L, Balance Sheet, Project Cash Flow
- Project Risk Assessment & Program Value Management
- Greenhouse Gas (Carbon) emission modelling
- Performance Development Review process / Balanced Scorecard
Tools
- Sparx Systems Enterprise Architect - Systems Engineering
- Visual Paradigm for UML
- TMForum Shared Information Data (SID) model
- Microsoft MSDN / Visual Studio / Team Foundation Server
- Microsoft Project / Project Server
- RMTrack - issue tracking and trouble ticketing
- PSMA G-NAF geographic data
